Eligibility for Refunds

• Refunds are available only for overpaid or duplicate payments.
• Service fees, storage fees, and shipping costs are non-refundable once the service is initiated.

Conditions for Refunds

• If a service is not provided due to our fault, we may offer a full or partial refund.
• Any refund request must be made within 15 days of payment.
• Refunds will not be issued for items lost due to natural disasters, theft, or customer negligence.

Refund Process

1. Contact our customer support team at email/phone.
2. Provide proof of payment and reason for refund request.
3. Approved refunds will be processed within 15 business days to the original payment method.

Non-Refundable Services

• Storage and handling fees
• Custom packaging and labeling fees
• Shipping and fulfillment costs